Q: Who made this decision?
A: A group of KCS employees on the Technology Advisory Committee (TAC) reviewed potential options and determined that Google G Suite was the preferred path forward.
Q: When is this going to happen?
A: The data migration will take place between now and Jan. 2, 2018. You will begin using Google G Suite full-time on Jan. 3, 2018.
Q: I really like Outlook. Why can’t we stay with it?
A: This migration will increase email/calendar functionality, provide better collaboration and availability features and offer unlimited storage which our current systems cannot provide. Upgrading current systems to continue the use of Outlook would be a costly and unnecessary process.
Q: Will I still need to check my Barracuda?
A: No. Barracuda will no longer be necessary. The Google Gmail application provides the same functionality as Barracuda. You will now need to check your “SPAM” in Google G Suite Gmail.
Q: How will I login to Google G Suite?
A: You will now be able to access your mail either by going to gmail.com or via Google G Suite - Mail icon and login in with your KCS system login.
Q: Can I still check my work email/calendar events from my phone?
A: Yes. You will need to remove, “EXCHANGE” in your settings and update it with, “Google,” by putting in your k12k.com email and password. You are able to add the account now, but it will not be active. It is recommended to wait until Jan. 3, 2018 before changing your phone settings.
Q: The email on my phone seems slow or delayed. Why?
A: Mailbox migrations are in process and could result in a delayed response from the server until this transition is complete.
Q: Will any training by provided?
A: Yes. tutorials are available and in-person training will be provided if requested.
Q: What happens on Jan. 3, 2018?
A: This is the cutoff date for Outlook and the first day you will use Google G Suite for all , calendar events and contacts.