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Employee Benefit Resources

KCS EMPLOYEE BENEFITS CONTACT INFORMATION

Mark III 
1-833-223-6214
(704) 365-4280 x207
 
 
BlueCross BlueShield of Tennessee
1 (800) 558.6213
www.bcbst.com/members/tn_state
 
Partners for Health Customer Service
 
Benefits Administration
1 (800) 253.9981 or (615) 741.3590
Monday - Friday, 8 a.m. - 4:30 p.m. CT
Fax: (615) 741.8196
e-mail: benefits.[email protected]
Questions?
 
Cigna Health
800.997.1617
 
Delta Dental
(615) 255.3175
 
CVS/caremark
877.522.TNRX (8679)
 
EyeMed
855.779.5046
Mon.-Sat., 7 a.m.–10 p.m. CT, Sun. 10 a.m.–7 p.m. CT
eyemed.com/stateoftn
 
Optum - Employee Assistance Program
855.HERE4TN (855.437.3486)
 
Flex Spending Plan - Flores 24/7
1 (800) 532.3327
 
👨‍👨‍👧‍👦Mental Health and Emotional Well-Being Resources (EAP and Behavioral Health Benefits)

Virtual Visits: available for EAP and Behavioral Health
• Schedule a visit with a psychiatrist or therapist using secure video-conferencing

Talkspace https://www.talkspace.com/connectonline therapy: available for all members with behavioral health benefits
• Download the Talkspace app on your mobile device or computer through https://www.here4tn.com/
• Message a licensed therapist 24/7 – incudes text, audio or video messages within the secure app
 
Sanvello https://www.sanvello.com/: On-demand help with stress, anxiety and depression – anytime

• Download the Sanvello app on your mobile device or computer through https://www.here4tn.com/  the premium version of the app is available free to all with behavioral health benefits. Register using your behavioral health ID card.

• Members with EAP only benefits have access to the free, standard version of the app 
EAP services: Master’s level specialists are available around the clock to assist with stress, legal, financial, mediation and work/life services.

• Preauthorization is required to utilize your Employee Assistance Program. Simply call 855.437.3486 or go to https://www.here4tn.com/ to obtain your preauthorization. If you prefer to access services over the phone, telephonic counseling is available as well as face-to-face appointments. Call 855-Here4TN (855-437-3486) for more information.
 
Links for home workouts:
 

• Lululemon at-home workouts http://bit.ly/2TWiTar

Contact Us!
 
Kingsport City Schools
Human Resources Department
400 Clinchfield Street, Ste. 200
Kingsport, TN 37660
 
Ph: (423) 378.2103
Fax: (423) 378.2114