Kingsport City Schools

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Employee Benefit Resources

 
Benefits Administration
1.800.253.9981
Monday - Friday, 8 a.m. - 4:30 p.m. CT
Fax: (615) 741.8196
Email 
Questions
 
BlueCross BlueShield of Tennessee
1.800.558.6213
 
Cigna Health
1.800.997.1617
 
CVS/Caremark
1.877.522.8679
 
Delta Dental
(615) 255.3175
 
EyeMed
1.855.779.5046
Mon.-Sat., 7 a.m.–10 p.m. CT, Sun. 10 a.m.–7 p.m. CT
 
Flex Spending Plan - Flores 24/7
1.800.532.3327
 
Mark III 
1.833.223.6214
 
Optum - Employee Assistance Program
1.855.437.3486
 
Partners for Health Customer Service
Schedule a visit with a psychiatrist or therapist using secure video-conferencing with one of the resources below.
 
Talkspace Online Therapy: Available for all members with behavioral health benefits
• Download the Talkspace app on your mobile device or visit website here.
• Message a licensed therapist 24/7 – incudes text, audio and/or video messages within the secure app
 
Sanvello: On-demand help with stress, anxiety, and depression.
  • Download the Sanvello app on your mobile device or visit website here.
  • The premium version of the app is available free to all with behavioral health benefits. Register using your Behavioral Health ID card.
 
Preauthorization is required to utilize your Employee Assistance Program. Call 1.855.437.3486 or visit website here to obtain your preauthorization. If you prefer to access services over the phone, telephonic counseling is available as well as face-to-face appointments. Call 1.855.437.3486 for more information.